Frequently Asked Questions

Who Should I see?

You are welcome to see either Jessica or Lily, we’re both happy to see you. So if one of us resonated with you, than the other, choose that person.

However, Jessica’s area of expertise is helping people that may have issues that are complicated by their relationship with food. That being said, she’s still a dietitian and can guide you on your food concerns. She is also a counsellor, so you don’t also have to speak with her only about food.

If you think that your relationship with food isn’t impacted, and want nutrition support, see Lily.

If you still don’t know, pop us an email at support@shiftnutrition.com or book a free 10 min call.

Can you help me lose weight?

It's completely understandable to want to feel better in your body, and many of our clients come to us feeling uncomfortable, frustrated, or concerned about their weight. You're not alone in that.

At Shift Nutrition, we don’t focus on weight loss as a goal, but that doesn’t mean we ignore your experience. While we don’t focus on weight loss as a goal, we do help people make sustainable changes that support their health, like improving energy, digestion, blood sugar, cholesterol, and more. We take a weight-inclusive approach, meaning we focus on supporting your overall health, well-being, and relationship with food rather than trying to control your body size. This approach is rooted in the principles of Health at Every Size® (HAES®), which recognizes that health is not determined by weight alone and that bodies naturally come in diverse shapes and sizes.

Rather than prescribing restrictive diets or rigid rules, we help you build sustainable, nourishing habits that support your physical and mental health. Sometimes weight changes as a result, and sometimes it doesn’t—but our goal is always to help you feel more at ease in your body, more connected to your needs, and more confident in how you care for yourself.

If you're feeling conflicted about wanting to lose weight but are also curious about a more compassionate, respectful approach to health—we get it. You're welcome here.

Can I claim this on my benefits?

Yes if you have benefits for Registered Dietitians, you can submit both of our services for reimbursement. If you have coverage for Registered Clinical counsellors, you can submit Jessica’s services for reimbursement.

How many sessions do I need?

This is very individual. A more complicated issue can take several sessions. And others can be just a couple of sessions. If however, you are limited in time or money for this, please let us know as we can supplement work with outside reading and other materials to support this work. We would rather see you just for 1 or 2 sessions, than none at all!

Do you do meal plans?

If you want one - yes! If you don’t want one - no! We work to build competency and trust, so sometimes meal plans can be helpful to facilitate this. And for other people they’re tired of being told what to eat, so a meal plan is a horrible idea.